Maintenance Feedback - Executive Air Taxi Corporation

Thank you for scheduling service with the Executive Air Maintenance Department.

Please fill out this brief form so we can continue providing great service, and improve future experiences.

Name *

First

Last

Estimates You email,

Company / Aircraft Owner *

Aircraft Make / Model *

Tail Number *

Date of Service

Quality of Maintenance Performed *

Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Very DissatisfiedItem #1 Very Dissatisfied	DissatisfiedItem #1 Dissatisfied	NeutralItem #1 Neutral	SatisfiedItem #1 Satisfied	Very SatisfiedItem #1 Very Satisfied

Turnaround Time *

Below Expectations	Met Expectations	Exceeded Expectations
Below ExpectationsItem #1 Below Expectations	Met ExpectationsItem #1 Met Expectations	Exceeded ExpectationsItem #1 Exceeded Expectations

Communication *

Poor	Fair	Good	Excellent
PoorCommunication Poor	FairCommunication Fair	GoodCommunication Good	ExcellentCommunication Excellent

Maintenance Team Professionalism *

Poor	Fair	Good	Excellent
PoorCommunication Poor	FairCommunication Fair	GoodCommunication Good	ExcellentCommunication Excellent

Transparency & Estimates *

Not transparent or accurate	Somewhat transparent and accurate	Transparent and accurate
Not transparent or accurateCommunication Not transparent or accurate	Somewhat transparent and accurateCommunication Somewhat transparent and accurate	Transparent and accurateCommunication Transparent and accurate

Facility Cleanliness & Organization *

Poor	Fair	Good	Excellent
PoorCommunication Poor	FairCommunication Fair	GoodCommunication Good	ExcellentCommunication Excellent

Overall Department Experience *

Poor	Fair	Good	Excellent
PoorCommunication Poor	FairCommunication Fair	GoodCommunication Good	ExcellentCommunication Excellent

Value *

Poor	Fair	Good	Excellent
PoorCommunication Poor	FairCommunication Fair	GoodCommunication Good	ExcellentCommunication Excellent

Overall value for the cost of the service provided

Would You Recommend Our Maintenance Department to Others? *

Additional Feedback or Suggestions *

(Optional) May we contact you about your feedback?

If yes, preferred contact: (phone number, email, etc.)